Avery Dennison Temporary Customer Service Coordinator in Mill Hall, Pennsylvania
Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 30,000 employees in over 50 countries. Reported sales in 2019 were $7.1 billion. Learn more at www.averydennison.com.
We are hiring for a temporary Customer Service Coordinator at our Mill Hall, PA site. Provide as the main contact for Customer Service to Avery Dennison internal and external customers for adhesives. Responsibilities may include, but are not limited to:
Manage accounts in terms of order processing, order follow up, on-time deliveries, and complete order fulfillment.
Provide vendor management of pull system program inventory for LGM-NA emulsion coating facilities.
Principal liaison for all Mill Hall customers.
Process SAP production batch sheets for timely update of current raw material and finished goods inventory.
Coordinate with transportation and scheduling on capacity planning, packaging inventory, and tanker/fleet availability; verify schedule changes to commit to customer changes.
Provide responsive order management support including order entry, or expediting and shipment information to customers.
Perform periodic (weekly, monthly, yearly) cycle counts based upon predetermined frequencies.
Proactively communicate supply chain issues and provide alternatives.
Initiate and implement initiatives which improve customer service and responsiveness.
Back-up team-members when workload makes this necessary.
High School Diploma or equivalent required. Bachelor’s degree a plus.
1 - 2 years Customer Service or Supply Chain/Logistics related experience a plus.
Strong written, verbal and telephone skills.
Able to effectively build relationships both internally and externally in a positive manner.
Able to handle stressful situations.
Ability to work in a matrix environment.
Strong data entry and organizational skills.
Detailed oriented and good follow-up skills.
Able to effectively manage many priorities and issues.
Understanding or ability to utilize applicable computer systems, such as Microsoft Office, Google Drives/Sheets/Forms, and SAP by Design ERP system.
Must be willing and able to work day shift and overtime as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/DisabledAll your information will be kept confidential according to EEO guidelines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled