Avery Dennison Credit & Collections Analyst in Mentor, Ohio
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides branding and information labeling solutions, including pressure-sensitive materials, radio-frequency identification (RFID) inlays and tags, and a variety of converted products and solutions. The company designs and manufactures a wide range of labeling and functional materials that enhance branded packaging, carry or display information that connects the physical and the digital, and improve customers’ product performance. The company serves an array of industries worldwide, including home and personal care, apparel, e-commerce, logistics, food and grocery, pharmaceuticals and automotive. The company employs approximately 36,000 employees in more than 50 countries. Reported sales in 2022 were $9.0 billion. Learn more at www.averydennison.com.
At Avery Dennison, some of the great benefits we provide are:
Health & Wellness benefits starting on day 1 of employment
Paid parental leave
Flexible work arrangements
Employee Assistance Program eligibility / Health Advocate
Paid vacation and Paid holidays
The Credit and Collections Analyst is responsible for proactively handling the customer accounts receivables for their respective customer portfolio, with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk.
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.
Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.
Contacts Customers directly regarding payment on open accounts receivable.
Prepares collection letters, spreadsheets and Customer account statements as needed.
Runs a credit hold report multiple times per day and communicates to the appropriate internal parties the reasons orders remain on credit hold.
Recommends, Credit & Collections accounts to be charged off and/or placed with a third party for collection.
Assesses the creditworthiness of customers and establishes/revises credit limits in accordance with corporate policies. Analyze financial documents, interpret credit agency reports/ratings, and develop credit limit recommendations.
Build relationships and increase cooperation between sales and credit management.
Coordinate credit activities with all departments and look for and implement opportunities for process improvement.
Meets individual goals as established by management, e.g. reduction of dollars past due, unapplied cash resolution.
Proactively identify business risks and work closely with sales to resolve and manage as necessary.
Avery Dennison has a long history of being a market leader. Your experience is important to us. It should include the following:
Education + Experience:
Bachelor’s/Associate's degree in Finance, Accounting or related field preferred.
3+ years credit or related experience required.
Excellent oral and written communication and interpersonal skills. Ability to adjust communication methods based on customer situations.
A positive approach and willingness to learn coupled with the ability to work in a team environment
Excellent analytical and problem-solving skills with the ability to make independent decisions
Customer service and customer relations skills are an absolute must
Proficient in Google Suite applications and/or Microsoft Office (Word, Excel). ERP experience required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440)534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled