Avery Dennison CRM Analyst in Little Rock, Arkansas
Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up.
Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other.
OUR TEAMS - Our colleagues and our client define our team.
OUR INTEGRITY - Our colleagues and clients rely upon us to deliver.
OUR INGENUITY - Our colleagues and clients look to us for unique solutions.
OUR PERFORMANCE - Our colleagues and clients team with us to win.
Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at www.vestcom.com.
The CRM Analyst position is a support position that organizes and analyzes marketing and customer data and helps sales and marketing teams deepen their market influence and build long-lasting customer relationships.
►Key Areas of Responsibility
Maintain accurate account structure within CRM and across other business platforms.
Verify data input by the sales team is accurate.
Troubleshoot and train users within the CRM platform.
Support subject matter experts while further developing and implementation of the CRM tool.
Provide day to day support and training to end users.
Bachelor's degree from an accredited college or university with a major in Business Administration, Marketing, or related field is required. A minimum of two (2) years of full-time work experience in financial analysis, business administration, systems analysis, or related areas is preferred.
A minimum of two (2) years of experience in Oracle Sales Cloud or other CRM platforms.
Reasonable ability to utilize MS word processing, spreadsheet, database, e-mail and internet software is required.
Knowledge of program analysis and evaluation is required.
Ability to utilize computer software to provide fiscal analysis is required.
Ability to make routine decisions in accordance with policies and procedures is required.
Ability to plan and complete assignments within deadlines is required.
Ability to follow complex oral and written instructions is required.
Ability to maintain strict confidentiality since the job requires working with highly sensitive data.
Ability to effectively present information to top management and the associates of the organization is required
Ability to embody and reflect Vestcom’s core values
Compliance with Company policies concerning maintaining a drug free workplace is required
Compliance with all Company policies is required including all safety policies and procedures
Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in this position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled